Revised Terms Tour Bookings 2020 2021
Revised Terms and Conditions – for bookings from 15th September 2020 for Spirit Safaris
Special booking & refund conditions for Bookings for tours affected by Covid-19 restrictions.
We comply with COVID-19 compliance and cleaning conditions recommended by all states in which we operate.
Due to Covid-19 creating uncertainty regarding border openings, lifting of non essential travel restrictions and social distancing requirements, Spirit Safaris have introduced special leniency for bookings in 2020.
Tailored tours are available for your family of group. We operate tours from 2 -4 passengers in Toyota Landcruisers or for families up to 7. We also have available a bus fleet, and a comfortable outback equipped mini bus for 10 passengers, and can combine vehicles for convoys or larger groups.
Your indication of desire to travel is appreciated, to enable us to plan, with a fully refundable deposit of $100, for tours scheduled in 2020, that are not able to operate due to Covid-19 restrictions.
Tours booked for 2021 departures will be reserved with minimum $200 deposit which will be fully refundable if COVID-19 restrictions limit travel, and a written claim is received at least 30 days prior to tour departure. Discounts may be offered for early payment, and funds paid on that basis will also be refundable as above. Accommodation from third parties may have other restrictions, so may not be refundable as above. Please ask if relevant.
These “Special booking & refund conditions for Bookings for tours in 2020 affected by Covid-19 restrictions” override the refund policy of our General Terms and Conditions as below. Other aspects of the General Terms and Conditions remain the same. When it is clear restrictions are lifted and tours can proceed, 20% deposit will be requested, or full payment if within payment day depending on specific tours days of departure.
General Terms and Conditions
All travellers are advised to take out travel insurance in case of unforeseen changes or circumstances such as weather, road conditions, cancellation, missed connections, illness or lost luggage. 1 The tour operator or agent reserves the right to vary or cancel tours or part thereof owing to extremes of weather or changes to conditions eg road closures or other circumstances to ensure safety and value to clients 2 Every effort will be made to keep to published departure times, connections, and itineraries, but no guarantee can be made and no compensation shall be payable if variations occur. 3 The operator reserves the right to substitute drivers and/or vehicles, or equipment, or subcontract suppliers as circumstances may require, or vary or cancel tours without prior notice. 4 Prices are in Australian Dollars and are subject to change. Prices are confirmed at time of booking. 5 The tour operator does not accept any liability for the acts, omission, defaults, or negligence of other operators, suppliers, wildlife parks, rides or any other service provider used in conjunction with these tours. 6 Smoking and the consumption of alcohol are prohibited on public passenger vehicles & aircraft. The operator reserves the right to exclude a passenger if he/she presents a danger to other passengers, or impairs their comfort, or if he/she commits an unlawful act. 7. Passenger understands 4 wheel drive travel in remote areas can be dangerous and can lead to serious injury or death 8 The tour operator shall not be responsible or liable for death, illness or injury to any person, or loss of, or damage to any property or otherwise due to the operator’s or agent’s negligence nor for any inconvenience, delay, injury, accident, theft, or negligence caused to, or expenses incurred by, any passenger/ client however caused by or arising out of provision of, or failure to provide services. 9 Tours are sold subject to conditions of the operator supplying the services & these General Conditions. 10 For multiday tours, a deposit of $300 or 25% per person (whichever is greater) is required to confirm booking. Final payment to be made at least 60 days prior to departure. Cancellation Policy: If client cancels – Written notice is required. For multi day tours, cancellation up to 30 days prior to departure is subject to loss of deposit. Cancellation within 20-30 days of departure, loss of 50%. Less than 20 days 100%. Travel insurance is recommended and may compensate if variations are required. For day or short tours, cancellation by client and alternative tours not being available, cancellation fees may apply of 10% per day from 10 days prior to tour date depending on tour type/duration.